Protecting our customers is our highest priority as a food manufacturer. When it comes to allergens, we employ best practice to minimise risks in our business, but we do not believe free from gluten, nut or dairy claims are possible in any factory site which handles these allergens. Instead, we offer our customers transparency regarding our allergen handling process to give you reassurance that, whilst we do not uphold free from claims, we take segregation and handling very seriously.

We control allergens from the first point of selecting suppliers all the way through to delivering the finished product to our customers. Here is more detail about our allergen control process:

1) Supplier Approval

2) Arrival

3) Processing

We hope you find the information provided here useful and reassuring, but if you would like any additional information or have any queries about our allergen handling, please contact our customer service team on 0345 258 2782.